Magali (Mags) Palma
Owner and CEO
As Owner and CEO, Mags ensures that operations are being executed according to Seniors First Home Care vision, strategy, and mission. With over a decade of operational experience, Mags brings management experience to oversee the day-to-day operations of the company with a customer-centric approach. Mags uses her own personal experience to provide the best care for her clients. Mags realizes the need for quality caregiving as she spent several years looking after the care of her mother battling with terminal breast cancer. Mags speaks five languages fluently (French, Spanish, Italian, Portuguese, and English) and has lived and worked on various continents. Of all the things that Mags has accomplished, she is most proud of being a mother to her two daughters.
Melissa Bender, RN
Melissa Bender is our registered nurse (RN). Much of her professional career has been spent assisting families through medical challenges. Melissa is responsible for completing in-home screenings on clients with more complex care needs. Complex needs are considered a client’s use of high-risk medical equipment (such as a Hoyer lift), a client with significant comorbidities, etc. She oversees the Parkinson’s care of our caregivers as well as trains all our caregivers on Alzheimer’s/dementia caregiving techniques using a program created for Seniors First Home Care by our team of experts on Alzheimer’s/dementia care.
Josie De La Luz
Josie has extensive experience working in the field of In-Home Care Agencies. Her role is to confirm that clients and their families are satisfied with Seniors First Home Care services, recruit caregivers and ensure they all meet the agency’s standards including remaining current on all their certifications and training requirements.
Patient Care Coordinator
Laura has been focused on the health industry since 2012 when she became a registered nurse in her home country of Colombia. Her goal is to set a new standard for in-home care in Southwest Florida with her valuable experience working with patients with dementia and Alzheimer’s. She believes aging is a journey, and at Seniors First Home Care we are here to serve seniors from Collier, Lee, Charlotte, Glades, and Hendry counties. She advocates for aging in place because we care for seniors and want to keep them in the comfort of their homes.